朋友13年离开澳洲,委托我帮她办理退养老金,请问我该怎么帮她办理.
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Your friend must meet a condition of release in order to access his super. Departing Australia is not on it's own a condition of release for Australian residents. So until he meets a condition of release his super will need to remain here in Australia in a complying fund. However, if your friend is a temporary resident, he shall be able to access his superannuation benefits when he permanently leaves Australia.
Refer to the ATO link below to apply the super payment:
https://www.ato.gov.au/Forms/Applying-for-a-Departing-Australia-super-payment/
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