Hi Guys,
My car was bumped by a Toyota a few weeks ago which was the driver's fault and he claimed from his insurance NRMA.
Now I got an issue, this guy haven't paid the excess fee yet, around $2000.00 because his only 22 yrs-old.( I was shocked when NRMA told me the amount for his excess fee)
NRMA will only commence the claim till he paid the fee.
I only have a third party insurance,so I was not able to claim from my insurance.
sort of stuck in between, what should I do now? get a lawyer?
much appreciated.
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先走自己的保险把车修好啊，管他呢。
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这样就走自己保险好了
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人家是三险，不是全险。NRMA就是吃屎的，感觉就是收钱不干事，一本万利啊。
我的车被人hit and run了，跟NRMA交涉了好久，前前后后都是自己跑警局，最后警察都说这个不应该是保险公司的事情吗，怎么都是你自己再弄？搞了大半年NRMA才把我的excess退回来并判我无责。可以骂人吗？
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不过话说有的三险可以在对方过错下给你有条件的修车，比如AAMI可以修$5,000。楼主可以给自己的保险公司打电话问问这种情况应该怎么办。对了，楼主拿到对方的claim no.没有？
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thanks, mate.
Yes, I have the claim no.
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那就给你自己的保险公司打电话，把对方的Claim No.给他，看这个事情怎么办。具体的应该取决于不同保险的policy吧。同时，多给对方和NRMA打电话，强硬一点。也可以到NRMA网站上去complain。
祝好运！
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whAT is the web link to make a complain to NRMA?
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http://www.nrma.com.au/app/customer-relations
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http://www.nrma.com.au/app/customer-relations
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