宽带开通两周了,今天TPG一个技术工人上门,在弱电箱里测了一会就走了。然后我收到一封邮件,如下:
However, we’ve detected that additional cabling work is required at your premises to make the service work in your unit.
What does this mean?
We’ve tested that your service is installed and working at the telephone switchboard of your building (called the Main Distribution Frame or “MDF”) which is TPG’s network boundary point where we’re responsible for your service.
The cabling work required is called “jumpering” and uses existing cabling to connect your service from the MDF to the telephone socket in your unit, so you can use the service. The possibility of additional cabling work was explained during your sign-up. For more information, please visitXXXXXXX(tpg的某网址).
You may choose one of these two options:
Have TPG arrange a qualified technician to do the cabling work for you for a cost of $59.99, charged to your TPG account.
Hire your own licensed technician to do the cabling (ask them to connect MDF details VX 1VA 32 to your unit)
To request for option 1 or if you have any questions, please reply to this email.
请问邮件意思是不是告诉我,需要额外“跳线”来实现电话功能,付费给tpg或者自理。但是我申请宽带的时候没有捆绑开通电话呀。
现在宽带用得好好的,我要回复tpg么?需要做什么么?TPG会不会回头把宽带给我断了?
请大家帮助指教,谢谢
评论
adsl宽带已经接通了?
评论
公司用TPG时遇到过这个问题。 就是说你的unit的线没跟外面的线/交换机连上,需要花钱找个technician给连上。
评论
tpg 很黑,楼上正解,需要一个中东电工找你的物业把线路盒打开,接通就可以了,然后再收你60刀安装费。不过你宽带已经通了,就可以无视了。
评论
tpg说我签约的时候合同里面认可了愿意承担额外接线费用,所以我还是付了。Tpg确实很黑!
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