前天ebay上订购了个小东西（Paypal付款），卖家地址显示在Malaysia，但付款后回复是中国深圳的。
付款后不到5分钟，我想起没看到物品尺寸，网页上也没显示，想取消订单来不及就给店家留言要求取消订单并解释没发现尺寸就拍了，能否put order on hold并告知尺寸。
可是，不到两小时邮件通知已发货。既然如此，我也就碰运气吧，毕竟自己没搞清楚就拍了。
今天收到ebay店家的邮件如下：
We apologize for any inconvenience caused to you.
1) According to your description, there is not much differences between the real product and eBay description.
2) Maybe it is just not as perfect as you thought, not meet your expectations.
3) To make you feel better, we suggest we refund 30% of the amount you paid as the compensation, OK?
Waiting for your soon reply.
这是什么意思？如果我不同意，东西已经发出，对方肯定不会100%退款（或者提出等拿到东西退货回去后再退钱，那样我得自掏邮费），如果同意，拿到手的也不知道会是啥东西。
刚才看了下卖家评价，不乐观啊！
有遇到这种问题的没？
_____________________________________
我回复要求100%退款。
对方回复如下：
Very sorry for the item, we need to return it to the factory, apply compensate or replace for you.
But ,send it back may cost your more time and money.
How about we refund you 50% of the price and you do not leave us any feedback and do not need to return it ?
Because we also suffer loss, we paid the shipping fee and the eBay final value fee.
You can keep it and do not need to return.
Your understanding would be highly appreciated.
Waiting for your early reply.
Best regards,
毫不客气，我回复如下：
Your explanation is not acceptable.
Why did you send the item out to me when you knew something is wrong with it?
Especially, I had left you a message, asking to put my order on hold for its size information before you sent the item out.
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1月5日，店家发来消息；
We know it not meet your expectations.But we have low profit in eBay,
We suggest to refund 75% of the amount you paid to you and you keep the item to save your time and money, is it ok?
Waiting for your reply and Have a nice day.
我回复：My answer is NO! There is no point paying for something useless for me.
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我怀疑他们根本没发货，因为没tracking信息。明知道东西有问题还发货，然后再来这一套。钱已经被Paypal扣掉，我怎么做才能拿回全部呢？
评论
太便宜的东西货值跟运费差太远，你寄回去再退钱是你亏。
具体买了什么？
评论
楼主是不是买了个马来娃娃 没想到是深圳过去的
接受了吧 能有三折回来不错了
评论
很多商家为了忽悠顾客，觉得近，就写成新加坡，马来，香港。
其实都是中国
你买了反正也无法控制
评论
有写成在澳大利亚达尔文的ebay商家其实是从深圳寄货过来的呢
评论
是toe seperator, $4包运费
我回复要求100%退款。
对方回复如下：
Very sorry for the item, we need to return it to the factory, apply compensate or replace for you.
But ,send it back may cost your more time and money.
How about we refund you 50% of the price and you do not leave us any feedback and do not need to return it ?
Because we also suffer loss, we paid the shipping fee and the eBay final value fee.
You can keep it and do not need to return.
Your understanding would be highly appreciated.
Waiting for your early reply.
Best regards,
明知道东西有问题还发货，然后再来这一套。我可以向ebay举报吗？
评论
toe seperator $4
我回复要求100%退款。
对方回复如下：
Very sorry for the item, we need to return it to the factory, apply compensate or replace for you.
But ,send it back may cost your more time and money.
How about we refund you 50% of the price and you do not leave us any feedback and do not need to return it ?
Because we also suffer loss, we paid the shipping fee and the eBay final value fee.
You can keep it and do not need to return.
Your understanding would be highly appreciated.
Waiting for your early reply.
Best regards,
明知道东西有问题还发货，然后再来这一套。我可以向ebay举报吗？
评论
保留所有来回信件，向PayPal投诉
评论
是不是现在的钱在Paypal那儿，还没给店家？
从回复看，他们明知道东西有问题还发货，然后提出部分退款让我不给差评。
评论
PayPal有个时间期限，你上网查一下，我忘了。
我投诉过2次，很管用
评论
感谢分享！
评论
我也算ebay的活跃买家了，大大小小的东西都是无条件return，没听过refund一部分的
评论
举报吧 可能就50仙的东西 还想赚好评
评论
回复里没说他们自己有问题。
块八毛的甭那么劳神了吧，等收到了看看能不能用再说。
评论
国内卖家是这样的，如果东西有问题，比较便宜的就是直接全部退款，贵的如果在这边有仓库还是会要你退回去的，当然运费他们自己付
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