寄了包裹回国,结果国内的邮局说已经损坏了,让我自己联系澳洲邮局赔偿。
可是,我寄的就最普通的air mail这种包裹,而且没有单独再买保险的。
那么,邮局到底赔偿吗?有人说,只赔偿邮费。真的么?好端端的包裹损坏了,只赔个邮费,这太过分了吧!
有没有同学有类似经验啊?
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When compensation may be payable
Registered Post and Registered Post International Click to expand
Registered Post (letters) and Registered Post International (letters and parcels) provide compensation up to $100.
Higher coverage, up to $5000, is available for most destinations with these services only if Extra Cover is purchased for an additional fee when the item is paid for, or lodged.
Services with Extra Cover Click to expand
All domestic services and some international services Click to expand
In some cases, where Extra Cover is not purchased, compensation up to a maximum of $50 and a refund of postage may be payable, or we may elect to repair or replace the item up to $50 value, at our absolute discretion.
Business contract services Click to expand
Exclusions Click to expand
No compensation is payable for loss or damage to any mail items:
containing bank notes, bullion, coins or similar items
containing jewellery, except where Extra Cover has been purchased
containing dangerous or prohibited goods
which were not adequately packaged
where damage was not caused or contributed to by Australia Post.
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Link:
http://auspost.com.au/parcels-mail/compensation.html
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应该是最多50加退邮费。不赔偿就只能走Fair Trading这条路了,这个免费
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请问你这个是多久收到的?
话说我8月8号寄出的,到现在一个多月了都无音信啊。。还是寄的直辖市
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