如图,说虽然装好了,但是我还是不能用,因为没有wire把switchboard 和我的unit连在一起 我已经等了一上午了就给我这个结果,大家有遇到过这种情况吗??肿么办
Your TPG ADSL2+ with Home Phone service has been installed. We have tested the service and proven it as working at the telephone switchboard of your building (this is called the Main Distribution Frame or “MDF”). The MDF is the boundary of TPG’s responsibility to install the service.
The cabling at your premises between the MDF and your unit now requires connecting for your ADS2+ with Home Phone service to be delivered to your unit.
This cabling work is called “MDF jumpering” and was explained during your signup process as sometimes being required, depending on the internal cabling in your premises.
You may choose to rectify this by:
1. Hiring a licensed technician to connect your premises internal cabling from the MDF to your unit. (If you choose to do this, advise them cabling needs to be connected from MDF Vertical a Pair 33 to your unit).
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就是说从室外电话公司的主分线架到你家室内没有连线,你要找有license的技术人员帮你连,要么自己连。奇怪这个房子从来没装过电话?
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我家的线也不能用,这个据说最初Telstra 铺设的,他们用老大的线路,还要联系Telstra 或是有执照的人,比较麻烦。应该是地下铺设,还要挖啊刨啊啥的
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TPG will arrange a technician to fix.
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I am with TPG and had the same situation. You have to pay $60 extra just for them to come and fix it for you. What they need to do is switch a thing from your control board even without going to your unit.
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对的我已经付了六十块钱让他们来弄了,但是总是很不舒服,这是不是属于乱收费啊,他不是应该连通确保客户能用吗,我都不能用还要再收60
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MDF跳线。。我几乎每次搬家都要弄这个。。。直接叫tpg派人。。60大刀。。。自己找也可以。。
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不是说没有线连到你家。。就是那个MDF盒子里把外面进到你们unit里属于你的线跟你自己家的那根线连起来。。。我估计白说了。。。
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这个我知道的,他们写信的时候也说了,我就不明白,之前那个owner刚刚搬走,突然告诉我没有线链接switchboard和unit,我就是困惑 加上等了一天网还不能上的烦躁
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可能 上一位就没有接电话。还有就是分配给你一条新线,这样就没有连到你家。最后就是干活的人测线后没有把线连回去。总之,你要找人给看看。
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好的我已经打电话找tpg的人了,谢谢大家
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