用的是EA,没有签CONTRACT
9月收到账单发现他从7月1日起用了新的价格,当然是比原来更贵
立即找出6月的账单,发现根本没提要涨价
然后找了个风和日丽的日子打电话过去,小妞说:不签CONTRACT,我们公司DONT HAVE TO INFORM YOU。还说:他们曾在5月1日在他们自家网站上发布过涨价通知。
这谁每天每时会刷他家网站看看有没涨价呢?
既然5月1日就通知,我的上个账单是6月下旬收到的,加上一些涨价信息也不难吧?!
这明显就是不想在账单上通知用户啊,是吧是吧啊啊啊
虽然最后差了大概也就15块大洋,但是这多令人厌恶啊
最后,这要去FAIRTRADING投诉么?
还是真如他所说,他们也有个什么T&C,不签CONTRACT不用单独通知涨价?
知道的来科普一下
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no idea. but they are all rude and nasty which is the truth. good luck lz.
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看看网站上的SHIT
Why didn’t I receive written notice that my prices were increasing?
If you’re on a Market Contract1
In the past, we sent our Market Contract customers a letter explaining any price changes, but since amending our terms and conditions to align with the scheduled introduction of the National Energy Customer Framework (NECF) and for business needs on 1 July 2012, we’ll advise you directly of any price changes in your first bill in which your new prices are effective. You can view your Market Contract terms and conditions from our Conditions and pricing page.
If you’re on a Standard Contract2
As you’re on one of our standing offer energy plans, we let you know directly about any price changes on the first bill you receive in which your new prices are effective.
You can view your Standard Contract terms and conditions from our Conditions and pricing page
If you’re a customer with a remotely read smart meter
Some customers will have a smart meter that is remotely read – this means the meter sends daily readings to your local distribution network company showing how much energy has been used every half hour.
If you’re a customer who has a remotely read smart meter, you’ll receive a letter to let you know about the change in your electricity prices before any new prices become effective.
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所以如果要继续使用EA的筒子,记得时不时自己去网站CHECK他的价格,要不然就等到账单到了才知道。
知道会如果要换去别家,也有个过程,不是今天换明天就能换好地,意思是涨价了的价格还需要继续支付到SWITCH好为止。
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每年7月1日都要涨价的啊,水电煤。不过有没有通知倒是从来没留意过
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以前有通知,但是自从20120701之后就不通知了,因为他们修改了TERMS AND CONDITIONS
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都是这样的
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In the past, we sent our Market Contract customers a letter explaining any price changes, but since amending our terms and conditions to align with the scheduled introduction of the National Energy Customer Framework (NECF) and for business needs on 1 July 2012, we’ll advise you directly of any price changes in your first bill in which your new prices are effective.
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已经长的能接受了,今天我刚看了帐单,涨幅都无法接受了
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LZ电气什么折扣?
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支持去告!
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没折扣,因为没contract
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都这样啊。
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EA 上次来了两张一摸一样的电费单,只是一张吧另一张多了一倍钱。我晕。
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他家价格倒是没涨。。但是多收了两个费用。。。
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每一家都会涨价,其实我们消费者没得选择。
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每家都涨
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换就是了
不惯他们
我换了dodo
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我也换了
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