澳洲打000急救须知

在澳大利亚生活百科



今天在做first aids的online course，觉得以下信息值得让大家知道。
当你遇到要打000叫急救的时候，可能下面的文字可以帮你拯救一个人的生命。

在澳大利亚，000是主要的紧急联络电话号码，可以由所有电话打出：座机，手机和公共付费电话（不需要付费）。 当需要救护车，消防队或警察的时候，000应该是你主要的紧急联络电话号码。

当你拨打000的时候，你首先要提供的资料是你需要什么样的紧急服务：“消防，救护或警察”。接线生会根据不同的地区去联系不同的紧急服务中心。如果需要一个以上的紧急服务，你应该呼叫最迫切的救护服务，如果需要的话，操作员会通知警方及/或消防队。接线生将把电话转到你需要的紧急服务 - 这可能需要几秒钟，直到联系上所要求的相应的接线生，你一定要保持通话。

其他要提供的重要信息包括：

• 事故地点 - 包括最近的路口，街道名称，郊区，城市或镇的确切位置是什么？
• 您所拨打的电话号码是什么？
• 来电者的名字吗？
• 发生了什么事？
• 伤亡人数？
• 伤者的伤势
  

你要保持冷静，并明确答复。接线生将为您提供急救指示，并派出救护车和救护人员。你只要仔细听他们的问题和指示。不要挂断，除非你被告知可以挂电话，或者操作者首先挂断电话。

如果现场有其他人，让他们叫救护车。你必须要确认其他人已经打000了，而且时发地点已经得到确认。并确认现场的人能在你做急救的时候提供帮助。

如果现场只有你一个人，你要马上决定如果你去打000，要多久才能回到伤者身边。现场环境会决定你是应该先去打电话还是应该马上开始做人工呼吸，并同时大声求助。你可能要将手机的免提打开，一边做人工呼吸，一边和000的接线生沟通。

当事发地点一旦确认，急救中心就会马上派出救护车，所以你不必担心你要和接线生打多久的电话，他们都是训练有素的人。

其他求救方式：
112 - 112是一个国际通用的急救电话号码，只要是全球移动网络覆盖的地方都可以拨打。

112是任何一台手机由出厂就固有的功能，这样就可以使手机在任何的移动网络覆盖区域拨出。例如，如果您去到的地方是你的移动电话运营商不覆盖的，手机会自动连接到其他运营商的网络拨出。 即使手机没有SIM卡，112一样可以使用。 请注意，手机必须有电才能拨打112。  所以出外旅行一定要记住112这个号码，如果在澳洲，手机打不通000，也是可以拨打112的。

[注意]：112不能在座机使用 - 000是唯一的能在座机拨打的急救号码。

106紧急呼叫服务是给失聪或有听力或语言障碍的人使用的号码。106的紧急服务只能在电传打字机（TTY）上使用，语音电话或短信无效。

互联网语音技术，如VoIP（互联网协议语音）可能不能拨打紧急呼叫号码000。请参阅设备说明书，设置VOIP，以确保设置能使用000号码。

工作场所可能有一个内部的紧急电话号码。这应清楚地显示在所有电话附近，让所有员工和访客知道如何使用。高速公路和主干道都有用蓝色标志所标示的紧急电话。有箭头指向最近的电话的方向。这些电话都直接连接到控制中心，紧急服务，以精确定位的事故或紧急情况。

在边远地区，联络紧急服务的其他方式还包括：卫星电话，对讲机，HF/ VHF电台，标志，电子邮件，照明弹，个人定位器信标（的EPIRB）。

In Australia, 000 is the primary emergency contact number from all telephones: landline, mobile and public pay phones (no money is required at a public pay phone to make this 000 call). 000 should always remain the primary emergency contact number when requiring ambulance, fire brigade or police.
When calling 000 the first piece of information the operator wants to know is what emergency service you require: "fire, ambulance or police". The operator may request which state or territory you are call from. If requiring more than one emergency service, request the most urgent as the ambulance service will notify police and/or fire brigade if required. The operator will then connect you to the emergency service you require – this may take a few seconds, so stay on the line until answered by the appropriate operator requested.



Other essential information requested by the operator includes:
        What is the exact location of the incident – including nearest intersection, street name, suburb, city or town?
        What is the phone number from which you are calling?
        Caller's name?
        What has happened?
        How many casualties?
        Condition of the casualty(s)?
Stay calm and respond clearly. The emergency services operator will provide you with first aid instructions and dispatch the ambulance and paramedics. Listen carefully to their questions and instructions. DO NOT hang-up until you are told to do so or the operator hangs up first.



If there are bystanders, get them to call for an ambulance. Ensure the bystander confirms with you that the call has been made and that the exact location has been given. Ensure the bystander returns to you as they can assist you in providing first aid.
If you are on your own, quickly determine how long it would take to leave the casualty, make a call and return to the casualty. The specific circumstances surrounding the situation will determine whether you leave the casualty or commence first aid (possibly CPR) and shout for help. You may place your mobile phone on 'speaker phone' and talk to the operator whilst performing first aid or CPR.
Remember that once the operator has confirmed the address, the ambulance is on its way. Therefore, do not be concerned about how long the conversation takes with the emergency services operator. The operator is well-trained and will guide you through all steps if required.
Alternative Ways to Call for Help:
112 is the international number that can be dialled from any mobile any where in the world with GSM coverage.
112 has a feature so that it can be dialled from any network coverage area. For example, if your mobile phone carrier is out of coverage, then it will be picked up by another network where there is coverage. 112 can be used even if there is no SIM card in the phone. The frequency initiated by dialling 112 is built into the 'hardware' of the phone and functions irrespective of the network carrier. Please note that there must be power to the phone to initiate this call. 112 is particularly handy to remember if travelling overseas, or if the 000 number fails to reach an operator from a mobile phone. Note: 112 cannot be used on a landline – 000 is the only number to call from landlines.
106 is the text-based Emergency Call Service for people with people who are Deaf or have a hearing or speech impairment. This service operates using a teletypewriter (TTY) and does NOT accept voice calls or SMS messages
Internet voice over technology such as VOIP (Voice Over Internet Protocol) may not accept 000 as an emergency call number. Please refer to your instruction booklet when setting up VOIP to ensure that the set-up acknowledges 000 as an emergency number.
Workplace may have an internal emergency number. This should be clearly displayed near the phone and all employees and visitors should be inducted in its use. Freeways and major roads have emergency phones marked by blue signs. These signs have arrows pointing in the direction of the nearest phone. These phones are linked to control centres, allowing emergency services to pinpoint the position of the accident or emergency.
In remote areas, other means of contacting emergency services may include: satellite phones, two way radios, HF/VHF radio, flags, e-mail, flares, and Personal Locator Beacons (EPIRBS).

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学习了

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每个人都应知应会

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斑竹，重要信息，高亮置几个月顶吧

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mark

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收了

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我不是这个版滴，Sorry

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谢谢，学习了

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学习

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学习

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希望永遠都用不著
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