LEASE READ CAREFULLY & ACT IMMEDIATELY
Dear XXXX,
Re: VIN 1xxxxxxxxx
Vehicle Make/Models Part No. - Genuine Mopar Tow Bars
(WK) Jeep Grand Cherokee Laredo, Limited, Overland LA82210140
(WK) Jeep Grand Cherokee Summit, SRT LA82210141
We are writing to you to advise you of an upcoming Safety Recall Campaign that affects your vehicle.
A Safety Recall Campaign is being launched by FCA Australia because a certain MOPAR Tow Bar Kit purchased for and/or fitted to your vehicle after 31 May 2017 (with either part number LA82210140 or LA82210141) has been identified with a potential safety concern in relation to fixings (bolts and washers) supplied with the kit, which may lose torque during towing. If the bolts and washers lose torque, the tow bar may become loose and/or detach from the vehicle, potentially posing an accident risk to the vehicle occupants or other road users.
How can I determine if my tow bar is affected by this Safety Recall Campaign?
To determine if your vehicle is fitted with an affected tow bar, you can perform a self-inspection by following the instructions below. If you have any difficulty identifying the part number for the tow bar fitted to your vehicle, please contact your local authorised Chrysler Jeep Dodge (CJD) dealer or FCA Australia Customer Care on 1300 133 079.
The concern will be rectified by an authorised CJD dealer at no cost to you. To do this, your dealer will inspect the tow bar fixings and replace them if necessary. However, the parts required to provide a permanent remedy for this condition are currently unavailable. FCA Australia is making every effort to obtain parts as quickly as possible.
In the meantime, we advise you to stop using the tow bar immediately. We will contact you again with a follow up letter as soon as the remedy parts are available.
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