新西兰车行买车问题求解,急!先谢过!


在新西兰


从trademe上看了几家车行,最后从一家洋人车行买了车,还有autosure的3年机械保险。因为看的是日本进口的欧洲车,4.5分,所以觉得不会有什么问题。
但是买来开了一周以后,发现车子冷车起动会整个车一抖一抖的,过个十几秒就恢复正常。
所以找了懂车的朋友问了问,说是怠速传感器有问题,让我找车行给检查修理。
然后第二天开车去车行,结果卖我的stuff不在,另外一个stuff说他们不负责,要我去做个full service,说保养完之后就都好了。
于是赶紧预约了workshop的full service,做完之后的一个月内一直没什么问题。
其间有一个发动机灯闪了一下,还有气囊灯闪了一下,但是再没亮过,就觉得没什么问题。
结果前天早上去学校,路上发现发动机故障灯竟然亮了,行车途中亮起,一路亮到学校。
后来回家,没办法就硬着头皮开了回来,结果也是一路发动机故障灯一直亮着。
但是自己看了看,没有冒青烟白烟,焦臭味和烟雾。
4.22才做的full service,机油应该是足够的。

想请教一下,朋友说新西兰有消费者保护法期限90天,在90天内车行都应该负责?

                     还有买的机械险,当时资料都填了住址之类的,AA是不是应该寄些保单资料给我?但到现在也没收到任何资料。
                     这是不是意味着车行根本没有帮我购买保险?我可以要求退款自己买吗?

十分着急,马上就期末考试了,折腾不起啊,求解答,谢谢各位先!

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下面是你需要的全部信息,希望可以帮到你。
Here's our guide to your rights if a car deal goes wrong.

If you buy a new second-hand car from a dealer, you have rights under the Consumer Guarantees Act and the Fair Trading Act. The general effect of these laws is to help ensure that you are not misled about the nature of the vehicle you buy, and that it is of acceptable quality (taking into account its age and the price you pay for it).

Buying from a dealer

Under the Motor Vehicle Sales Act (MVSA) all car dealers must be registered.

Any person who holds themselves out as being in the business of motor vehicle trading, or who sells more than six vehicles or imports more than three vehicles within a twelve-month period, is considered under the law to be a motor vehicle trader and must be registered (unless they can show the sales or importations were not done for gain). This includes car fairs, car consultants, car auctioneers, and online car sales services.

Dealers who trade without being registered face a maximum fine of $50,000 for an individual or $200,000 for a company.

You can check if a dealer is registered or banned at the Motor Vehicle Traders Register website or by phoning 0508 668 678.

A registered motor vehicle trader will guarantee consumers "good title" to a car . This means they can legally sell the car and you will not be liable for any debts hanging over it, unless those debts were specifically pointed out to you in writing. This protection does not apply if you buy privately.

Every vehicle sold by a trader must have a warrant of fitness less than one month old. If it doesn't, the seller must obtain from the buyer a written undertaking that (i) if the car is sold without a warrant, the vehicle will not be used until a warrant is obtained; or (ii) where the warrant is more than a month old, the buyer accepts this.

Consumer Information Notice

A dealer is required to attach to every motor vehicle displayed for sale a "consumer information notice" (CIN). There must be a link to the CIN if a trader is selling used cars on the internet. A private seller at a car fair or using a display for sale operation must also display a CIN.

The information that must be disclosed in the CIN includes:
The name and business address of the dealer.
Whether the dealer is a registered motor vehicle trader, and if so the dealer's registration number.
The cash price of the vehicle, including GST and any registration and licensing costs.
Whether any security interest is registered over the vehicle.
The year in which the vehicle was manufactured or the manufacturer's designated "model year" or the year of first registration (for motor vehicles registered before 1 January 2007). For vehicles registered after 1 January 2007: the year of first registration anywhere in the world.
The make, model, engine capacity and fuel type of the vehicle.
The year in which the vehicle was first registered in New Zealand, or if the vehicle is a used import, the year it was first registered overseas.
The odometer (distance travelled) reading, or a statement that the odometer reading is or may be inaccurate.
Whether the vehicle is recorded on the motor vehicle register as having been imported as a damaged vehicle.
Whether the vehicle has a warrant or certificate of fitness and is registered, and the dates on which these expire.

If you buy the car, you must be given a copy of the CIN.

If a vehicle is displayed without a CIN, or the information on the CIN is misleading, you can complain to the Commerce Commission. The commission can prosecute for breaches of the Fair Trading Act. If you buy the vehicle and then discover you were misled you may be able to take action yourself under the Fair Trading Act.

When things go wrong

Your first step is to discuss the problem with the trader. Traders have to comply with both the Consumer Guarantees Act and the Fair Trading Act.

If the problem isn't serious, the trader can choose what remedy to give you. They can either fix the problem, or replace the vehicle for free. They have to act within a reasonable time.

If the problem is serious, ie you wouldn't have bought the vehicle if you had known the fault existed then you can choose whether to accept a repair, a replacement or a refund.

If you and the trader can't agree, get an independent written report on the fault, and what it would cost you to fix, from a qualified specialist, like a mechanic. You will have to pay for this report but you can then work out what remedy you can claim.

If the trader still won't help you, you have two options: to take a case to the specialist Motor Vehicle Disputes Tribunal (MVDT), or use a regular Disputes Tribunal.

You should also make sure you have available any material relating to the sale of the vehicle (for example, the CIN) and any subsequent work you've had done on it (inspection reports, and so on).

Motor Vehicle Disputes Tribunal

The MVDT is run by the Department of Courts. There is a $51.11 fee for taking a claim to the MVDT. The hearings are in private and you can't be represented by a lawyer - although you can consult a lawyer before the hearing.

There are time limits for going to the MVDT so make sure you take action as soon as possible.

The MVDT will ask the dealer to discuss the problem with you. If the problem isn't resolved to your satisfaction, the Tribunal will set a date for a hearing.

The MVDT can hear claims up to $100,000 (or more if both the parties agree).

The MVDT can order remedies available under the Consumer Guarantees Act, Fair Trading Act, or the Sale of Goods Act.

For example, under the Consumer Guarantees Act you may be able to claim a refund, or require the dealer to meet the cost of repairs. Where there has been a breach of the Fair Trading Act, you may be able to claim for any resulting loss of value.

To contact the Motor Vehicle Disputes Tribunal:
Ring them on 0800 367 6838
or write to them at PO Box 6848, Wellesley Street, Auckland.

Disputes Tribunal
You also have the option of taking a claim to the standard Disputes Tribunal. However, the Tribunal can only hear claims up to $15,000 (or $20,000 if both the parties agree).

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没,,,,,,,

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这个故障,真的是安静而唯美L.........

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lz 啥 车 ?

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楼主,你确定你的车是4.5分的吗?呵呵......

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传说的 "PS" 4.5  分车吗?

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哈哈哈......说不定,又是拿手机照片看到的所谓的4.5分车....

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您的电话方便pm一下吗

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谢谢了,这么多内容呢啊

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不是,大神,是stuff现打印出来的日本拍卖行的单子,4。5。07年5w1公里。是不是欧洲车毛病就是多啊?今天看了看,发现又好了。早上是启动前,别的灯灭了,发动机灯会亮,但是打火以后就灭了。下午就恢复正常了。自己的号级别低不好回复,就用朋友的号,方便不用回答验证。

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欧洲车,07年,5w1km。

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大神,求解答啊。天天用车,这样担惊受怕啊。

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呵呵,STUFF打印出来的???呵呵......
这张纸,应该是日本拍卖行邮过来的原件啦....纸是蛋清纸,有点透明的薄纸.....打印是激光印刷....车检报告内容,是日文手写的.....他有原件,干嘛还要打印给你啊?呵呵.....
检查一下火花塞看看吧.....
不要迷信洋人车行,据我对新西兰车市场的了解,洋人比华人更坑爹......

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大神,有没有好的车场推荐啊,太多了不知道该去哪家不会被坑啊!
还有大神,那个保险的问题,他是不是没给我们办理,还是说出问题找他们,他们再去联系aa啊!
实在是不清楚,发了email也没有回复!
车厂名字是fortis,大神知不知道啊!

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你指的车场,是指修车的,还是卖车的啊???
保险有没有给你买,这种问题,只有问你自己啊.....你付了钱,拿到保单了吗???
这种事情,是维护你自己的利益,还发什么E妹啊?找上门去啊....在短期内,他们还是要负责任的,你告他们,最起码是有法理支持的......过了两个月后,你找他们还有什么用????时间啊.....抓紧啊.....
这个车行,我不认识......

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大神,是2个月还是90天?
已经超过两个月一周了。。。
根本没有给什么保单,就一个autosure的小册子。。
哎,快考试了,真不愿意折腾。。
大神修车行和卖车行都给推荐个吧,6月份打算买辆车再。。

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一般来说,是三个月,你抓紧吧.....有些车行的单子,我看过,写两个月的......
保单是必须拿到手的啊.....千万啊......
推荐车行,我PM你.....

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车行在拖时间,超过3个月,他就不出钱。
让 Autosure 出钱

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哎,我也有同樣的煩惱

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是不是一般车行买车都有3个月保修?

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法定的是30天,给3个月或者半年的是车行自己承诺的,1~3整年的一般是在你的车价里面就隐藏了机械保险费用,车行把风险转交给保险公司了。

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打开那个autosure的小册子,看里面有没有打印的纸,上面有你的名字的,那个就是保单,如果没有,去找车行要

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CGA法规明确写明 : 车辆的保修期应该按照车价,年龄,公里数和购买时车的其他情况综合起来给合理的保修期。  在法规里没有明文规定最少给几个月, 买车时应该详细询问卖家。

像楼主当时的情况, 第一次发生故障时就应该要求车行免费修理,这是他们的责任。  后来的发动机灯和气囊灯,也应该在保修期内。

以后各位有此类问题,欢迎多来论坛询问,不要让老外仗着那张脸轻易把我们坑了!

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前面和车主碰到的问题差不多,买回来的车开了没几天就出问题了送回去修了快三个月期间有段时间修好又出问题,最后一怒之下,告诉他们车我不要了我要找律师退款,我态度比较强硬,最后给我全额退款了,我律师还没找来呢,所以楼主应该拿法律保护自己,这边很多车行看你是亚洲脸欺负人,其实nz有很全面的保护消费者的法律,别怕麻烦其实一点都不麻烦,车行卖出的车他们是要负责的,车有问题他们理亏的,我当时买的也是欧洲车,有年头的欧洲车还是别碰了要买欧洲车还是买新车吧

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您好, 能否PM推荐一下信用好的车行?  谢谢!

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如果真的Auction Sheet 上是4.5分车,不会有你这样的情况

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