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Position Title: 2IC
- Sylvia Park and Botany stores are looking for 2IC. Must be able to work for both stores.
- L'Occitane Newmarket Store also looking for 2IC and Part-timer
Department: RetailReports to: Store Manager
- The main responsibilities of this role are: Welcoming the client in and make her/him feel at ease. Presenting the L'Occitane products in line with the uniqueness of the brand. Building customer relationships by telling our "true stories" with passion. Assisting and supporting customers in choosing skincare, fragrances, and home products for themselves and as gifts. Developing strong product knowledge of the entire L'Occitane product line and contribute to reach sales according to the objective.
- Major Responsibilities:
- Must be flent in English
- Must be able to work under pressure.
- Confident in gift wrapping
- Able to work at fast pace.
- Support store operations, policies, and procedures.
- Maintain a qualitative presentation of the L'Occitane brand.
(clean, attractive, well presented)
- Participate in promotional activities.
- Participate in training performed.
- Monitor stock and control testers and samples stock.
- Communicate and report to the shop manager and other colleagues.
- Guarantee secrecy of internal information as well as the performance of the brand.
- Know and respect the image as well as the commercial policy of l'Occitane.
- Adopt an ethical attitude with the competition.
Presentation & Required Skills:
- The personal presentation must be in accordance with L'Occitane image:
(the hairstyle must be simple and neat, discrete makeup.)
- The candidate must be dynamic, service-minded, organized and team-spirit oriented.
- Willingness and flexibility to work in shifts.
- Positive, professional, and energetic attitude.
- Passion for customer service, selling, and product knowledge.
- A second language would be beneficial.
Full training will be provided for the successful candidates.
If you are a L'Occitane lover, have a strong sales background and would like to join L'Occitane Family, please email your cover letter and CV to L'Occitane: [email protected] Please specify which location and role ( Part-time or 2IC or Causal ) that you would like to apply for.
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