新西兰汉密尔顿Motel招聘;Full/Part Time Motel Manager Assist


在新西兰


Description

Qualifications & experience:

  • Minimum of 1-year working eligibility in NZ
  • Excellent customer service, organizational skills and excellent written and verbal English
  • Demonstrable aptitude in decision-making and problem-solving
  • Show attention to details and care about accuracy
  • Have good computer skills and able to work with basic program
  • Hands-on and prepared to get stuck in and do the cleaning and physical work including any property maintenance/repair required
  • Be reliable with an ability to multi-task and work well under pressure; be confident to work independently without inspection

Tasks & responsibilities:-Manage motel daily activities, reception and housekeeping-Responsible for the daily housekeeping operation, controlling time management. Ensure rooms and motels are cleaned and maintained by the housekeeping team to the standard defined-Ensure guests have an exceptional experience when dealing with the business, this means responding to queries in a professional and timely manner-Assess and review customer satisfaction and monitor guest feedback on OTA's etc-Ensuring room allocations and inventory are accurately maintained to maximize bookings, liaising with guests and handling complaints, performing check-ins and check-outs

  • Promote and sell accommodation and service to customer, according to practical situation to monitor and adjust room rate, increasing profit and maximize the benefit
  • Collaborate with external parties such as suppliers, travel agents, group bookings and Internet profiling
  • Ensure the accommodation units are maintained to a high standard by completing room checks and ensuring maintenance activities are actioned.
  • Audits stock on all areas to make sure that all required motel supplies are ordered and stocked in advance of need
  • Ensure effective, timely and accurate communications flow about Motel policies and procedures
  • Supervise and manage security arrangements, garden and property maintenance
  • Weekly report to management

Application:If you have the right skills and experience and would love to join our family business, then please send your detailed resume to: mailto:[email protected]






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